• April 13, 2024

What A Rental Car Agency Employee Did To Her Was So Out Of The Ordinary She Demanded To Talk To The Manager….

An Enterprise Rent-A-Car employee’s act of kindness for a mother of twin boys is going viral and spreading some much-needed joy on the internet.

When Coty Vincent, the mother of 11-month-old twin boys, was the victim of a hit-and-run accident, she had to take her babies to the car rental company. Anyone who has ever rented a car, much less had to do it with kids in tow, knows the process can be a hassle.

But for Vincent, the experience was actually enjoyable. She was helped by John Goodlett, an employee at Enterprise, who also happened to have a twin sister.

As Goodlett and Vincent began hammering out the details of the rental, it became clear that the mother was struggling with all of the paperwork while also keeping an eye on both of her children. Goodlett helped by picking up one of her children and holding him while continuing to assist Vincent in getting a rental vehicle.

Vincent shared her story on Facebook which immediately went viral, with a picture of Goodlett holding one of her sons. It is clear that Vincent literally needed a helping hand, and employee Goodlett stepped in to help.

“This is John and he works at enterprise. He’s also a twin and his twin sister is his best friend. While he helped me with my rental due to a hit and run accident, he held one of my twin sons as I don’t have a double stroller. One of the most compassionate and caring people I’ve ever met. We need more people like John who go that extra step. Be a John.”

“As a mom of twins, simple gestures go a long way, so it was a great feeling that John recognized I needed help,” Vincent said.

Vincent’s story has since gone viral. The Love What Matters post has been shared more than 8,500 times, with more than 120,000 people giving a reaction. The same post on Vincent’s Facebook page has been shared more than 13,000 times, with at least 115,000 reactions.

Photo Credit: Coty Vincent/Facebook (2), Enterprise Rent-A-Car/Facebook

Of course, Enterprise Rent-A-Car has taken note of Goodlett’s stellar customer service, and gifted Vincent with something she very much needs.

Enterprise made a donation on behalf of Goodlett to the local Boys & Girls Club where he spent time as a child. In addition, the car rental company also bought Vincent a double stroller.

“We couldn’t let this touching story go unnoticed, so we picked up a few special deliveries, A new ride for the twins is on the way, as well as something for both Coty and John. We’re so proud of all of our team members who help take care of our customers each day by going the extra mile,”  the company wrote in a Facebook post.

Vincent commented on Enterprise’s post, expressing her gratitude for Goodlett and the company’s generosity, Babble reports:

I cannot thank you all enough. I’m so blessed from the day I found out I was having twins. The good Lord knew I could handle the honor of raising these boys and the angels on this Earth have just made things easier with this stroller. I have been confined to my home and grocery store trips by myself for the past eleven months. This stroller will give us a whole new take on life! God bless you Enterprise and all the generous offers from the public!

Goodlett who is not used to having so much attention said:

“I’ve never had this much attention, especially for just doing my job,” he said. “I was a college athlete so I try to take the hard work it took on the football field and apply it in the branch. And it’s really motivating to see people like who I am and what I do.”

Sources: OpposingViews, Love What Matters/FacebookCoty Vincent/FacebookBabbleEnterprise Rent-A-Car/Facebook

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